Client Description:

MANPOWER Office People specializes in recruiting office employees. We are fully committed to finding the Perfect Match between employers and candidates!

Welcome to a world of opportunity!

For an international production company, we are looking for a CUSTOMER SERVICE SPECIALIST (English/German)

Job Description:

As a Customer Service Specialist, you play a key role in delivering outstanding support to customers by addressing inquiries, resolving issues, and ensuring a seamless customer experience.

You will be responsible for clear and effective communication, maintaining in-depth product knowledge, and providing timely, accurate solutions to meet customer needs.

Key Responsibilities

Act as the primary point of contact for customers, sales managers, logistics, production planning, and supply chain teams regarding order-related matters.
Manage the full order process, including receiving, processing, and confirming orders.
Plan and coordinate customer deliveries, monitor stock levels, and proactively offer available materials.
Track customer sales plans, quotas, and order books, taking necessary actions when required.
Oversee pipeline order management.
Provide customer-related reports and insights upon request.
Serve as the first point of contact for sustainability-related topics.
Contribute to process improvements and projects within your area of responsibility.
Support knowledge sharing across customer service teams.

Candidate Profile:

Your Profile

Bachelor’s degree in a relevant field and experience in sales and/or customer service.
Fluent in English and German;
Proactive mindset with a commercial approach, strong problem-solving skills, and the ability to propose alternative solutions.
Excellent communication and interpersonal skills, with a team-oriented attitude.
Ability to multitask and perform under time pressure.
Comfortable working with ERP systems and MS Office.

What Client Offers:

A dynamic and rewarding role in an international environment.
A fixed contract
Comprehensive training to ensure a smooth onboarding experience.
Competitive salary package complemented by attractive benefits.

Do you recognize yourself in the above profile? Send your CV to the attention of Linde at [email protected].

For a smooth processing of your application, we also encourage you to register on our Manpower website.

All applications will be handled with the utmost discretion, and our client can take a possible notice period into account.

Uitzendarbeid/Intérim : VG.361/BUOP | W-INT-RS-9 | Bxl:00374-406-20130208 & 00374-405-20130123