Client Description:

MANPOWER Office People specializes in the recruitment of administrative professionals. We are fully committed to achieving the "Perfect Match" between employer and candidate!

For our client, an international distributor of medical supplies based in the neighourhood of Aalst, we are looking for a Temporary Customer Service Officer (contract until February 2026).

Job Description:

As a Customer Service Officer, you will have a broad and varied range of responsibilities:

Account Management & Tender Support

You will prepare quotations for key clients, tailored to international requirements.
You will assist in the preparation and coordination of international tenders.
You will follow up on awarded tenders, ensuring that agreements and commitments are fulfilled.

Customer Service & Logistics

You act as the first point of contact for inquiries via phone, email, and service requests.
You support the logistics of fragile and temperature-sensitive products.
You monitor the progress of orders and proactively communicate to minimize delays or shortages.
You ensure the correct management of product shelf-life and expiration dates.

Business Support

You prepare monthly sales reports and share them with the business team.
You assist with background checks for new customers and coordinate the necessary production approval letters.
You help draft licenses and documentation for long-term agreements.
You collaborate closely with regulatory and quality teams to support WHO approvals for vaccination products.

Candidate Profile:

You hold at least a Bachelor's degree, preferably in a business-related field.
You have a professional command of the English language, both spoken and written.
You have experience in supply chain processes, order management, and/or customer service (is a must).
You are proficient in Microsoft Office (especially Excel, Outlook, and Windows); experience with SAP is an asset.
Experience in international healthcare, NGOs, or the medical device sector is a plus.
You work in an organized, solution-oriented way and are able to maintain an overview.
You are capable of working both independently and as part of an international, cross-functional team.
You are eager to learn, motivated, and a true team player.

What Client Offers:

You will join a dynamic and international company committed to making a positive impact on society.
Your dedication will be rewarded with a competitive salary and a wide range of additional benefits.
You will have access to services such as an ironing service, on-site fitness facilities, and a company restaurant offering a variety of delicious meals.

Interested? Send your CV to the attention of Linde at [email protected]

For faster processing of your application, please also register on the Manpower website.

All applications will be handled with the utmost discretion.

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