ASSISTANT(E) COMMERCIAL(E) & LOGISTIQUE (H/F) (FR/NL)
Online since: 11-06-2018
Location: Etterbeek (Brussels)
Position Type: Interim
Job DescriptionIn the frame of the "order to cash" process and in line with the POL Europe Operating Manuel, manage the customer master data's, handle multiple tasks (orders follow up, credit notes,...), solve complex situations (credit/quota blocs, logistic issues, claims, returns,...), identify the problems and find the appropriate solutions with the transversal departments (credit, supply chain,...) with the objectives to deliver in time in the most cost effective way and to reach a high customer satisfaction.
You contribute to satisfy the customers in being the priviledged contact point between the client and the customers, in the most cost effective way.
You have to be attentive to customer requirements in accordance with the instructions of the management and our client's rules.
You improve the order fluidity by anticipating the blockages in the order-to-cash process and propose solutions.
You assist the Account Manager in the commercial and administrative tasks, by using tools
Client DescriptionFor one of our big clients, we are looking for a sales assistant for a full time job
Candidate ProfileBAC +3 and 3 years experience in a similar function
Easy contact (phone, e-mail,...), sense of customer service and business sens
Ability to work in an organized way, with a spirit of initiative and teamwork. Stress resistance and adaptability.
Very good ability to use SAP R3 (or similar RP system) and the office softwares